Handicraft Town
Shipping Policy
Once an item has been delivered, things can no longer be controlled, but you can easily track your progress with our tracking service by getting a tracking number. Numerous external factors have an impact on shipping, especially for international orders. Please get in touch with us using your order number, a tracking number, or a link if you need additional assistance with your order.
Refund Policy
If an order arrives with manufacturing problems, is the wrong size, or has other visible flaws, we will gladly work with you to find a solution. A refund or exchange is unlikely if a customer just changes their mind about a purchase.
Cancellation / Return / Exchange Policy
You have the decision to cancel an order at any moment before it is processed. Money and time may be charged if a cancellation is requested after the item has been made. Cancellation is unlikely at this point.